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Privacy Policy

Privacy Policy

Chesify Labs

Effective Date: Jan 1 2020

1. Introduction

Chesify Labs (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including our website, applications, software solutions, and related services.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect and process the following types of information:

2.1 Personal Information

  • Full name
  • Email address
  • Phone number
  • Company/organization name
  • Job title
  • Billing and payment information
  • Identification details (where required for contracts or compliance)

2.2 Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Time zone settings
  • Website usage data (pages visited, session duration, clicks)

2.3 Business & System Data

  • Data entered into systems we develop or manage (e.g., ERP systems like Odoo)
  • Customer, supplier, and employee records (only when acting as a data processor)
  • API integrations and system logs

2.4 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Personalize content
  • Support marketing efforts

You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We use the information collected for the following purposes:

  • To provide, operate, and maintain our services
  • To improve and personalize user experience
  • To process transactions and manage billing
  • To communicate with you (support, updates, marketing)
  • To comply with legal and regulatory obligations
  • To secure our systems and prevent fraud or misuse
  • To deliver customized ERP and software solutions

4. Legal Basis for Processing

We process your data based on:

  • Consent: When you provide explicit permission
  • Contractual Necessity: To fulfill agreements with you
  • Legal Obligations: Compliance with applicable laws
  • Legitimate Interests: Improving services, security, and business operations

5. Data Sharing and Disclosure

We may share your information with:

5.1 Service Providers

  • Hosting providers
  • Payment processors
  • Cloud infrastructure services
  • Analytics and marketing tools

5.2 Business Partners

  • Integration partners (e.g., third-party APIs)
  • Consultants and contractors working on your project

5.3 Legal Authorities

  • When required by law, regulation, or legal process
  • To protect rights, safety, and property

We do not sell your personal data to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure servers and encrypted communication (SSL/TLS)
  • Access control and authentication
  • Regular system monitoring and updates
  • Data backup and recovery procedures

However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, tax, and accounting requirements
  • Resolve disputes and enforce agreements

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

To exercise your rights, contact us at: info@chesifylabs.co.tz

9. Third-Party Services

Our services may contain links or integrations with third-party platforms. We are not responsible for the privacy practices of those services. We encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries outside your location. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If such data is identified, it will be deleted promptly.

12. Marketing Communications

We may send you promotional messages about our services, including Odoo ERP solutions, software development, and IT consulting. You can opt out at any time by:

  • Clicking the “unsubscribe” link in emails
  • Contacting us directly

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Chesify Labs

Email: info@cheifylabs.co.tz

Phone: 0655633441

Address: Dar es salaam, Tanzania

15. Data Processing Role (Important for ERP Clients)

For clients using systems implemented by Chesify Labs (e.g., Odoo ERP):

  • You (the client) are the Data Controller
  • Chesify Labs acts as the Data Processor

We process your data strictly based on your instructions and ensure confidentiality and security at all times.

16. Compliance

We aim to comply with applicable data protection laws, including:

  • General Data Protection Regulation (GDPR) where applicable
  • Personal Data Protection Commision (PDPC) where applicable
  • Local data protection regulations in Tanzania and other operating regions

By using our services, you acknowledge that you have read and understood this Privacy Policy.